Building Better Services for Children and Families
Who we are
Family First Services is a specialist social care consultancy founded in 2021 by a social work professional with over 25 years of experience in the sector.
Our team is made up entirely of registered social workers, each bringing more than 10 years of leadership and operational experience within Ofsted-regulated services.
Every consultant holds management qualifications and is committed to continuous professional development, so our clients always benefit from current best practice.
About
An established services organization with a child-centered approach
An established services organization with a child-centered approach
Family First Services was established in 2021 with a clear mission:
to strengthen services for children and families by providing specialist consultancy, operational support, compliance guidance, and professional training to organisations delivering care and support.
Our consultancy is built on professionalism, integrity, and extensive sector expertise. Led by experienced social work professionals, we work alongside organisations to improve service quality, strengthen regulatory compliance, and help achieve positive outcomes for children, young people, and families.
Values
How we work
Guided by care, rooted in responsibility, built on trust.
Quality Assurance
Improving service quality through expert review and practical guidance.
Safeguarding Reviews
Supporting organisations to strengthen safeguarding and protect best practice.
Compliance Excellence
Helping services meet regulatory standards with confidence.
Professional support
Delivering specialist training to build capable, confident teams.
Mission
Building better services for children and families through expert consultancy, operational support, compliance, and training.
Services
What we offer
- Ofsted Consultancy
Expert support for Ofsted-regulated organisations, including children's homes, independent schools, fostering agencies, family assessment services, and other children's social care providers.
- Quality Assurance & Compliance
Comprehensive service audits, compliance reviews, quality improvement programmes, regulatory readiness, policy and procedure development, action planning, and safeguarding incident review.
- Operational Improvement
Reviewing and strengthening operational systems, governance, and day-to-day service delivery to help organisations run more efficiently.
- Administrative & HR Support
Specialist management of administrative and HR functions, with safer recruitment practice and safeguarding at the heart of every decision.
- Financial Process Support
Streamlining financial systems and operational processes to improve efficiency, accountability, and organisational performance.
- Training & Professional Development
High-quality training for social care professionals, managers, foster carers, residential care staff, and children and young people — designed to improve knowledge, confidence, and best practice.
Trust
Why choose us
25+ Years' Experience
Registered Social Workers
Ofsted Expertise
UK & UAE Standards
Qualified Management
Trusted Partnerships
Our Partner
How We Partner With You
From independent review to long-term strategic support, we work alongside organisations to strengthen services and deliver lasting improvements.
- 1 Independent Service Audit
A comprehensive review of your current service.
- 2 Improvement Action Plan
Practical recommendations with clear priorities.
- 3 Implementation Support
Hands-on guidance to deliver meaningful improvements.
- 4 Operational Management
Ongoing monthly support to strengthen service delivery.
- 5 Strategic Partnership
Long-term consultancy tailored to your organisation's goals.
Leadership
Care begins with responsibility
Family First Services was established in the United Kingdom in 2021 as a specialist consultancy supporting organisations that deliver services for children and families. Led by experienced social work professionals, the consultancy provides expert guidance in quality assurance, compliance, operational improvement, and professional development across the UK and UAE.
Sarah Al Mansouri
FamilyFirst , UAE
Ahmed Al Shamsi
Elderly Care Solutions, UAE
Thanks to their comprehensive training packages, I’ve been able to advance my career much faster than I anticipated. The team is incredibly responsive and genuinely cares about your professional journey. Whenever I hit a roadblock, they are just a phone call away.
Fatima Mallah
Compassionate Homecare, Abu Dhabi
Khalid Al Mazrouei
HealthFirst Services, Dubai
Nadia Al Otaiba
Royal Family Care, UAE